Legal Documents

Jlive Privacy Policy – How Your Information Is Protected

Last Updated: January 2025

This privacy policy describes how jlive collects, uses, stores, and protects your personal information. The privacy of users in Bangladesh is of the utmost importance to us, and we are always committed to ensuring the security of your data. By using our platform, you are considered to have accepted the terms of this policy. Please read this policy carefully before using our services. We may update this policy at any time, and your continued use of the platform after any changes constitutes acceptance of the updated policy.

What Information Is Collected

Jlive collects necessary personal information during registration, such as your name, mobile number, email address, and date of birth. A copy of your national ID or other government-issued identification may be requested for identity verification purposes. For financial transactions, payment method details are securely collected and stored. Additionally, your device information, IP address, browser type, and activity logs on the platform may be recorded automatically. All of this information is used solely to provide you with better service and to ensure the security of the platform.

How Information Is Used

Collected information is primarily used for account management, identity verification, processing financial transactions, and providing customer support. This information is used to create a personalized experience based on your gaming activity and preferences. Data may be used to meet regulatory requirements for preventing fraudulent activity and money laundering. Your provided contact details are used to inform you about new offers, bonuses, or important updates. However, you may opt out of marketing communications at any time.

Sharing Information with Third Parties

Jlive does not sell or rent your personal information to any third party. Limited data may be shared with trusted service partners for payment processing, identity verification, or technical support. Strict confidentiality agreements are maintained with these partners, and they may only use the data for specified purposes. Information may be provided to relevant authorities in cases of legal obligation or court order. Beyond this, your information will never be shared with third parties without your consent under any circumstances.

Cookies & Tracking Technologies

Cookies and similar tracking technologies are used on the jlive platform to enhance your experience. Cookies remember your login status, save your preferences, and help ensure the site functions properly. You can control or disable cookies through your browser settings, though this may limit some platform functionality. Analytical cookies are used to understand and improve the quality of our services. Non-essential cookies are only activated with your consent.

Data Protection & Security

Jlive uses industry-standard encryption and security technologies to keep your personal and financial information safe. Our servers and databases operate in secured environments and undergo regular security audits. Multi-layered security measures are in place to prevent unauthorized access. However, data transmission over the internet is not entirely risk-free, and we cannot guarantee 100% security. In the event of a security breach, we will notify you as quickly as possible.

Your Rights

You have the right to view, correct, and request deletion of your personal information. In certain circumstances, you may object to or restrict the processing of your data. You also have the right to opt out of marketing communications. To exercise these rights, please contact our support team. We will endeavor to fulfill your request promptly within legal requirements.